Sign In
Skip navigation links
Faculty
Divisions
Patient Care
Research
Education
Conferences
Administration
Home > Administration > Information Technology > IT Training and Documentation
IT Training and Documentation 
IT Training
The Department of Pediatrics IT has some documentation and tutorial available for some processes. We provide some one-on-one training on a one time basis for accessing our systems.

Training for a number of applications is available through a UCSD agreement with Element K. Please use this link to access that resource:

http://blink.ucsd.edu/Blink/External/Topics/Policy/0,1162,21777,00.html

- Outlook 2003/2007 Anywhere Setup 
You can access your mailbox anywhere as long as you are connected to the Internet. The web outlook will greatly increase your mobility and productivity! It is very similar to your desktop outlook.

Setup instructions for users: View details in (DOC. Version) *
* Instructions are for Outlook 2007, but will work for 2003 as well. 

- Configuring Outlook Express (Windows XP)
Configuring Outlook Express (Windows XP) for Pediatrics Mail Server.

View details (DOC)
- Configuring Windows Mail (Microsoft Vista)
Configuring Windows Mail (Microsoft Vista) for Pediatrics Mail Server.

View details (DOC)

- Configuring Mail (Macintosh OS X)
Configuring Mail (Macintosh OS X) for Pediatrics Mail Server.

View details (DOC)
- Configuring Entourage 2004 & 2008 (Macintosh OS X)
Configuring Entourage 2004 or 2008 (Macintosh OS X) for Pediatrics Mail Server.
Similar to the Web Outlook on Windows, Entourage allows you to access your mailbox on Mac as long as you are connected to the Internet.

View details (DOC)

- Configuring an iPhone

   Configuring an iPhone for Pediatrics Mail Server.

   View details (DOC)

- Access HelpDesk Website
The Department has rolled out the new helpdesk support system called HelpStar. HelpStar allows you to submit IT-related requests via a web-based application. Please click to the following link to see how you can take advantage of this application.

View details (DOC)
- Encrypting your home folder on your Macintosh computer
You can turn on FileVault to encrypt the information in your home folder. Encryption scrambles the data in your home folder so that unauthorized users, applications, or utilities cannot access your data.

View details in (Web Version) or (DOC. Version)